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When I arrived to pick-up the car the crew adviced me that I should leave a deposit of US$ 1000,00 to insurance and when I return the car this value, charged in my credit card, would be cancelled in 5 work days. So I returned the car on October 23rd, 2017 and today -...
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1.3
Montego Bay, Saint James Parish
I liked
  • Free shuttle van
I didn't like
  • Customer services
  • Insurance not refunded
#1125024
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Our plane was delayed by one day leaving Sydney on the 28/08/17, bound for Dublin . When we got there we contacted our travel agent who assured us the car rental was not cancelled. IT WAS . Imagine our panic, already lost a day , now maybe another, Sixt employee says,...
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#1124293
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I have been renting cars on average once a week for the past 2 years from different companies, but my only rental experience with this company at Geneva airport has been the worst. They gave me a mini fiat that sounded like a tractor. I picked it up from a dark parking...
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Anonymous
OS

UPDATE: After I received the $600 bill, since I knew that the mark was not a real damage to the car and it was just rough dust, I sent them an email demanding timestamped phot...

1.2
#1122011
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Sixt - Horrible
Sixt - Horrible
1/2

Sixt - Horrible

Sixt
#1131833
1.0
Details
I have called the location twice today with no return call.
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Sixt - Bate and switch

Sixt
#1076223
1.0
Details
I rented a car in Ireland for 4 days for $45.00 but at pick up they charged $100 more for an insurance that we didn't need. They will not give us the car unless we pay for this insurance and they will not granted the insurance offered by our American credit card either. We were in a situation that we needed the car so we had to paid it because we had no other options.
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Sixt - Charged 850 for pre-existing damage on video

Sixt
#1075863
1.0
Details
Simple fraud. Took video of pre-inspection. Barely visible rear bumper mark that was observed but not noted as so insignificant (squinted to see it). Returned car after valeting it. The guy even knew what to look for. Total scam. Showed him the video but of course he couldn't see it. Charged well over a thousand dollars and i know they won't fix it and continue their scam.
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Value for money
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Don't use Sixt

Sixt
#1065703
We paid in advance for 8 days but they would not give us a car Horrible company
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My reservation was declined at the Frankfort SIXT counter due to my driving license. This was very very upsetting and unacceptable due to the following: 1. My driving License was scanned and sent to you during reservation process 2. The reservation was confirmed;...
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#1117513
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I rented a passenger van from this company and when I found out that they switched the pick-up point from the airport to downtown Zurich, I asked them to change it. They wanted $300 more to drive a car 14 minutes, so that I could have it when I got off the air line. I...
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1.5
I didn't like
  • Deceptive marketing
  • Absence of customer care
  • Unwillingness to realize that employees make mistakes
#1115870
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Rented my car in Europe on Sept 24 and returned the vehicle the 30th. They first told me my original vehicle Renault SUV was not accessible for 2 suitcases so they gave is a Renault Megane. We noticed it was far more expensive then the original car we chose online and...
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1.8
#1113663
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I went into the sixt rental office on Saturday Oct. 7 at around 3:45. There was a young blonde girl working whom was extremely rude to me. I'm a sixt club member and rent cars quite often. The girl first off said that she was getting off in 4 minutes and seemed quite...
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#1111985
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I reserved and pre paid for an economy car. On arrival to the Sixxt rental car desk I was told the only car they had was a minivan. The agent told me there was nothing he could do. I either took the mini van or they refunded my money. Refunding my money would leave me...
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Anonymous
Anonymous

Actually, a Dodge caravan is a mini van. If a mini van is larger than you can handle I'd suggest that you seriously considering giving up driving all together.

1.0
I didn't like
  • Customer servics
  • Lack of complaint resolution
  • Dishonesty
#1105222
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Resolved

I made a reservation in July and prepaid $224.56. Then when we traveled to atlanta last week we were quoted something different. The rental agency corrected that and said the totaI would be $337.79 and I was okay with that. This week charges came out of our checking...
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Anonymous
Anonymous

Don't book anything through a third party.Go straight to the source. No guarantee of perfection but less chance of disaster.

2.8
#1104616
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Be ware: SIXT are Liars, greedy and Opportunist
Be ware: SIXT are Liars, greedy and Opportunist
I rent cars over 16 times in last 13 months in Orlando, from that I used to like SIXT Rent a Car and rent 7 times… and i can tell that was my LAST time ever! And i do recommend you NEVER, but NEVER rent at SIXT. Since August 2016 i rent with them at Orlando...
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2.4
I liked
  • Cars models
I didn't like
  • Lied about special deal then charged exorbitant fees
  • Lies they told me
  • Dishonesty
#1098990
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