Sixt
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Los Cabos, Baja California SurFraud
Preferred solution: Agent prosecuted
User's recommendation: Use another company
Over charged my bank card
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Chicago, IllinoisBad practices.
- Actual retal car was just fine
- Reception desk
- Lied about special deal then charged exorbitant fees
Preferred solution: Let the company propose a solution
User's recommendation: Prepaid your reservation or be aware.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Denver, ColoradoBeen hung up on twice
User's recommendation: Great rental but don’t count on getting any live help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Orlando, FloridaLost reservation/incorrect charge
- Do not respond to a complaint
Preferred solution: Full refund
User's recommendation: Find somewhere else to rent car
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Sicklerville, New JerseyNo one has gotten back to me since 1/9/21
User's recommendation: Stay far away!!!!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerComplaint
Preferred solution: Price reduction
User's recommendation: Drive car a few miles to test
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Newark, New JerseyMoney return
- Money back
Preferred solution: Deposit of 500 back
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Scarborough, OntarioThis company is a fraud
We rented the car in Switzerland - received a very scratched up car and when we expressed our concerns to the agent - I was reassured the car was fine and all the scratches were documented (which did). We did however check all the scratches and they were indeed on the receipt.
Upon returning the car, the car was received and ok'ed by the airport employee. 15 hours later we mysteriously received a "damage report which claims one of the scratches became "deeper and longer" (in different words but essentially the same thing). We of course reported that the damage wasn't caused by us and it was well documented in the original receipt. We thought everything would be fine but three weeks later, we were asked to pay ~2000 euros.
Now I have emailed them (called 10+ times and tried different routes, each time it led to a dead end) and waiting for their response...let's see what they get back to us on.
This feels very fraudulent and buyers be aware!!! I've rented in many countries and hundreds of times - first time ever i encounter something like this.
If you encounter situations like this, credit card companies are your best friend - make sure this company doesn't get paid for their scams.
Preferred solution: Full refund
User's recommendation: Do not use this company at all
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Fort Myers, FloridaAbusive treatment at Ft Meyers Airport rental return atea
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Walnut Creek, CaliforniaFord Mustang Sixt Warranty Misinformation
Preferred solution: Any information that states the 2019 Mustang gts Sixt still has Ford Factory Warranty after being delivered from Shelby Las Vegas.
User's recommendation: Beware of used car salesman
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | London, EnglandChange of email address
Preferred solution: change of email address
Terrible service
Preferred solution: Deliver product or service ordered
I cannot redeem my voucher
Preferred solution: Let the company propose a solution
Checking a reservation
Preferred solution: To see if I made a reservation already
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