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Horrible business practices! I was fraudulently charged almost as much as the original car rental for insurance coverage. When picking up the car, I very adamantly denied the additional charges for insurance (because, as a responsible member of society, I carry...
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2.3
I liked
  • Actual retal car was just fine
I didn't like
  • Being frauded out of maoney
  • Being held responsible for an employees mistake
  • Customer service
#1070215
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Sixt did not contact me regarding their additional charges. I found out after looking at my AMEX bill. They did not send notifications nor evidence of damages! Very inexperience! I called to find out why they were charging me and they claimed that a tail light was...
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#1068197
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Sixt stranded me and my 65yr old father in Central Denmark then soaked us for 10 times the amount we originally agreed to when we made the reservation three months earlier. Our flight from Frankfurt to Billund, Denmark was delayed so we contacted them online to push...
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1.0
I didn't like
  • Lack of complaint resolution
#1067915
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Sixt - Horrible service

Sixt
#1052325
1.5
Details
Arrived in Dublin, Ireland. Only two representatives for over 75 people. We were forced to wait in line for two hours to get our car. I will never use them again.
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Sixt - Charge for services that was not rendered

Sixt
#1048359
1.0
Details
I order a car online Vevo your website for a local rental upon going to the airport to pick up the rental I was informed that you only rent to people flying in and flying out I did canceled my reservation but I was still charged $300 for my reservation for services that was not rendered this is Shady and unfair business practices
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Car Rental Review

Sixt
#968142
2.2
Details
Do not rent from this company! Unless you use their coverage, a flat tire cost almost $400 dollars after they rack up charges. I returned the vehicle with the spare on it and 7 months later get a bill for repairs. Bad customer service. Was hung up on 3times while trying to resolve this issue. Stay away. You have been warned.
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Rent A Car Review

Sixt
#961240
1.0
Details
I rented a luxury SUV for 4 days. I cancelled my reservation 3 weeks ahead. Sixt charged me 3 days as penalty. And most probably they will rent a car dor someone else. This is day light robbery! Don't rent from sixt.
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Weve rented at least a hundred times from various rental car companies for business and leisure, and SIXT is by far THE WORST SLEAZIEST RENTAL CAR COMPANY around. Its no surprise they get an F rating from the Better Business Bureau. Heres our Sixt complaint regarding...
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MNelson77
MNelson77

Sounds like standard operating procedure. I'd love to give them credit for doing the right thing by apologizing and offering refunds, but I get the feeling it's a pretty uneth...

1.2
#1065608
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Very disappointed in how Customer Service handled my situation at the Sixt Rental office in Dublin Airport. I left my wallet in the glove box of the rental vehicle and reported it to Customer Service within 18 hours. Discovered Customer Service is located at another...
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3.2
Swords, County Dublin
#1060821
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Sixt Rent a Car Policy - "It wasn´t my fault".
I had booked and paid in advance for a 4-day rent of a small car (Opel Corsa or similar) from Sixt Rent a Car (from June 6 to June 10), at Liubliana Airport, Slovenia. I was supposed to pick the car up at 21:30h at the Sixt Office, whose office hours go from 8:00h...
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2.7
I didn't like
  • Unfair cancellation policy
#1060465
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Rented from them in Phoenix through Priceline. Selected a Mercedes Benz CLA class vehicle. Got there and of course, not available. (In fact did not see any in the lot when I returned the vehicle.) Was provided a Volvo SUV. Bit of a difference there - high end luxury...
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2.3
#1059449
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I rented an auto from Sixt in Geissen, Germany. did a cursory inspection before I left. When I returned the car, the people swarmed all over it looking for something to report. I was kept there for a hour while they inspected everything on the car. They opened the...
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#1059222
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Don't use them. Read reviews online before you use this company. Same stories over and over again. Biggest nightmare ever renting a car. If you have to dispute a charge prepare yourself for an aggravating experience. They provided wrong, misleading information twice...
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#1055640
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Will Not Honor cheaper prices on website nor refund prepayment - got hit with huge cancellation fee. i prepaid for a car on may 15th, called customer service to speak to rep over the weekend and was unable to reach a human being to speak too and honor reduced price i...
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Anonymous
CMM

Cancellation fee was refunded today. I am glad they valued me as a customer than rent cars every month from there facility.

1.0
I liked
  • Liked the car
I didn't like
  • No reduced price honoring
  • Unfair cancellation policy
  • Deceptive marketing
#1050879
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