Not resolved

Rented an SUV from SIXT a month ago in Vegas.The front tire shows a big bubble on the tire a few days later.

Related: Sixt - Dishonest/ No Receipt upon Rental Return

We asked for a replacement SUV. 10 days later, SIXT sent us a bill for $200 + $50 admin fee for a tire replacement cost of the first SUV we used. They said this is because the SUV is in our possession when that happened. The car already has 15K miles on it.

It can be wear and tear or a lot of factors caused that. I understand if I dented the car, it is clearly my fault...but for this, I have never experienced. I rented a mini-van from Enterprise and had a flat tier 2 years ago. They sent us a replacement mini-van without costing a penny more.

In both cases, we didn't have the rental car company's add-on insurance.

I don't recommend anyone use them from this experience.

They may have lower rates (if at all).They find ways to get you!

I didn't like: Company, Sociopathic in creating stress for clients.

Review #890865 is a subjective opinion of a user.

Diversity of Products or Services
Value for money
Insurance Quality
Discounts and Special Offers
Billing Practices
Price Affordability
Product or Service Quality
Customer service
Additional Fees
Additional Services
Reason of Review / Monetary Loss Poor customer service / $250
Preferred solution Let the company propose a solution

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New York, New York, United States #1206881

Did you pay for it.This is happening to me now.

But my tire had a nail in between the trends. Not flat but I saw it and let them know when I returned the car. Now they want me to buy a new tire for $391.

The tire was fine.I never heard of replacing a new tire for a small nail.

Vallejo, California, United States #1192213

It looks like there are staples in it.

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