Don't Rent Cars from SIXT

32 of 85 Sixt reviews

Rented an SUV from SIXT a month ago in Vegas.The front tire shows a big bubble on the tire a few days later.

We asked for a replacement SUV. 10 days later, SIXT sent us a bill for $200 + $50 admin fee for a tire replacement cost of the first SUV we used. They said this is because the SUV is in our possession when that happened. The car already has 15K miles on it.

It can be wear and tear or a lot of factors caused that. I understand if I dented the car, it is clearly my fault...but for this, I have never experienced. I rented a mini-van from Enterprise and had a flat tier 2 years ago. They sent us a replacement mini-van without costing a penny more.

In both cases, we didn't have the rental car company's add-on insurance.

I don't recommend anyone use them from this experience.

They may have lower rates (if at all).They find ways to get you!

This review is a subjective opinion of a user.
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  • What I liked
      No items
  • What I disliked
    • Company
    • Sociopathic in creating stress for clients

Reason of review:
Poor customer service
Preferred solution:
Let the company propose a solution
Monetary loss:
$250
Product or service
Review category
Rentals
review #890865

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32 of 85 Sixt reviews
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Anonymous

Sep 01 #1206881 New York, New York, United States

Did you pay for it. This is happening to me now. But my tire had a nail in between the trends. Not flat but I saw it and let them know when I returned the car. Now they want me to buy a new tire for $391. The tire was fine. I never heard of replacing a new tire for a small nail.

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