Dear madam, sir,
Yesterday picked up carrental nr 98589732489.
Which is described by Sixt as full size, VW passat or similar.
To my surprise we got a BMW 2 series !
Since we are a group of 5 our luggage did not fit.
The trunk capaciti of BMW 2+series is 468 liters.
The trunk capacity of a VW passat is 586 liters, that is 25% more !
The only possibility was to upgrade to a higher class (costing > 500 euros more).
Is this normal customer policy at Sixt ?